As a patient, I have some pretty clear ideas about this. To get at them, let's look at what I consider to be valuable:
- My Health
- My Money
- My Time
- Access to My Information
- Access to other information that is pertinent to any of the above
Here's my initial set of requirements. Patient-centric Health IT makes it possible for me:
[1,2] To understand how much my health issues are costing me currently, and how much it could cost me in the future.
[2] To understand what my costs are for different treatment options at different locations.
[1,2,3] To be able to compare and contrast my options for different providers with respect to availability, distance, cost, quality and effectiveness.
[3] To quickly and easily schedule appointments at times that are convenient for me electronically.
[3] To quickly and easily obtain a telehealth consultation for health issues that aren't urgent or emergent.
[1,3] To quickly and easily communicate with my healthcare providers.
[1,2,3] To be able to coordinate my care with my healthcare providers.
[1,3] To quickly and easily access care for urgent and emergent issues.
[3] To quickly and easily fill and refill my prescriptions.
[4] To access my health information electronically, automatically, without any further intervention once I've set it up.
[4] To understand my health information. This could be a lab report, my health record, or any other sort of health data.
[5] To quickly and easily access authoritative health information.
These are the kinds of things that I really enjoy working on, because I can see how it directly benefits me.
To accurately predict wait times, assess alternatives and reduce wait time to zero by selecting a preferable alternative.
ReplyDeleteThis is an outstanding summary, Keith!
ReplyDelete